Hi, I’m Heera! 👋

Before moving to the US, I called Singapore home and spent several years designing my way across Southeast Asia. During my time at Publicis Sapient, I had the opportunity to work with brands like Unilever, Citibank Singapore, Telkomsel Indonesia, Globe Philippines, Bangkok Bank, and Philip Morris Japan. That experience gave me a chance to design across different industries, markets, cultures, and customer behaviors.

Today, I’m a UX leader at Verizon Business, where I work across strategy, experience design, and stakeholder alignment to improve digital experiences for business customers.

I’m naturally drawn to messy, complex problems. I enjoy combining human-centered design, data, and a healthy amount of curiosity to turn them into experiences that are simpler for customers and better for the business.

Outside of work, I love traveling, discovering new cultures, trying new food, and spending time with my husband and our two huskies, Lilo and Luna. 🐾 They have strong opinions about how I should spend my free time.

If you want to talk UX, travel, dogs, or just say hello, come find me. I’m always happy to connect!

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Work experience

2021 - Present, New York City

Verizon Business Group / Manager, Experience Design

Drive strategic web initiatives focused on acquisition and retention.

2015 - 2020, Singapore

Publicis Sapient / Lead User Experience Designer

2013 - 2015, Singapore

2011 - 2013, Singapore

2007 - 2010, Suriname

Education
  • 2000-2003, India

    Bachelor of Science (BSc.)
  • 2003-2004, India

    Diploma in E-Commerce Technology
Skills
  • UX strategy
  • Interaction design
  • User research
  • Data analytics
  • Information
  • Visual design
  • Service design
  • CSS & Html
Last update @2022